Term and Conditions

Welcome to Miha Dresses Shop! These Terms and Conditions outline the rules and regulations for using our website (www.mihadressesshop.com) and purchasing our beautiful dresses.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

1. About Us

Miha Dresses Shop is a UK-based online boutique specialising in feminine, elegant dresses for various occasions including office wear, summer events, and special occasions. Our company is registered at 79 Sidwell St, Exeter, GB EX7A 6OC.

2. Target Audience

Our dresses are designed for fashion-conscious women who appreciate quality craftsmanship and timeless style. Our collections cater to:

• Professionals seeking sophisticated office attire
• Women looking for comfortable yet stylish summer wear
• Those who value versatile pieces like shirt dresses that transition from day to night
• Customers who prefer feminine floral designs and elegant maxi dresses

3. Website Use

3.1 Eligibility

You must be at least 18 years old to place an order. By using this website, you warrant that you are legally capable of entering into binding contracts.

3.2 User Responsibilities

• Provide accurate and complete information when creating an account or placing an order
• Keep your login credentials confidential
• Not use the website for any unlawful purpose
• Not attempt to gain unauthorised access to our systems

4. Products and Services

4.1 Product Descriptions

We take care to accurately describe our dresses (including floral, maxi, office, shirt, sleeveless, and summer dresses) with:

• Detailed size charts
• Fabric composition
• Care instructions
• Colour representations (though slight variations may occur due to monitor settings)

4.2 Availability

All products are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

4.3 Hygiene Considerations

For health and hygiene reasons, we cannot accept returns on:

• Sleeveless dresses
• Summer dresses marked as final sale

These items must be thoroughly inspected upon delivery.

5. Orders and Payments

5.1 Order Process

Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

5.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors at any time.

5.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately when you place your order.

5.4 Shipping

6. Returns and Refunds

6.1 Return Policy

We offer returns or exchanges within 15 days of delivery, provided:

• Items are unworn, unwashed with original tags attached
• You initiate the return within the 15-day window
• The item isn’t a sleeveless dress or final sale summer dress

6.2 Return Process

1. Email [email protected] with your order number and return request
2. Wait for our approval and instructions (within 2 business days)
3. Package items securely with original tags
4. Ship to: Miha Dresses Shop Returns, 79 Sidwell St, Exeter, GB EX7A 6OC

6.3 Refunds

• Processed within 5 business days of receiving your return
• Original shipping fees are non-refundable
• Customers are responsible for return shipping costs

7. Intellectual Property

All content on this website (images, text, designs) is the property of Miha Dresses Shop and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express permission.

8. Liability Limitations

8.1 Product Use

Miha Dresses Shop is not liable for any injury or damage resulting from:

• Improper use of our products
• Failure to follow care instructions
• Any modifications made to the garments

8.2 Website Availability

We strive to maintain 24/7 website availability but are not liable for temporary outages due to maintenance or circumstances beyond our control.

8.3 Third-Party Services

We’re not responsible for the actions of shipping carriers, payment processors, or other third-party services we use.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

For questions about these Terms or any other inquiries:

Email: [email protected]
Postal Address: Miha Dresses Shop, 79 Sidwell St, Exeter, GB EX7A 6OC